Delete your account

How to delete your BwM Fitness account, and what happens when you do.

In the app

Open the app and sign in.
From Today, open Profile and settings.
Choose Delete account.
Read what will be deleted, enter your password, and choose Delete my account.

Without the app

If you cannot use the app, email privacy@bwmfitness.uk from the email address on your account and ask for your account to be deleted. We will confirm it is you, then start the deletion and reply to tell you the date it becomes permanent.

What happens

Your access stops straight away, and you are signed out on every phone.
After 14 days, your account and everything in it are deleted for good: your training plans and sessions, nutrition plans and food needs, weekly check-ins, measurements and assessments, messages and questions with their photos and videos, Matt's notes about you, and your sign-in details.
Copies in our backups are removed within 7 days after that.
We keep only a record that an account was deleted, with no personal details, so that the deletion is applied again if a backup is ever restored.

Changed your mind?

Within the 14 days, email support@bwmfitness.uk and Matt can restore your account as it was. After that, it cannot be recovered.

Draft of 25 September 2026